Fostering confidence through transparent data practices.

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Cloud Infrastructure.

LYNQ host its Platform on Microsoft Azure, a network of highly available data centres in multiple regions worldwide. Providing secure, reliable access to your cloud-hosted data, built on Microsoft’s proven architecture.

LYNQ cultivates confidence by engaging in responsible practices related to security, privacy, reliability and compliance with regulations. Our steadfast commitment involves creating a secure solution while assisting you in satisfying regulatory and compliance prerequisites. We ensure the lawful collection and processing of personal data and are transparent in sharing information about our procedures with anyone seeking to understand our data protection efforts.

Security.

LYNQ prioritises customer confidence through responsible information security practices. Data security is at the core of our commitment, ensuring our customer’s data’s confidentiality, integrity, and availability. By strategically selecting data centre locations, we implement robust security measures to protect against unauthorised access, data breaches, and cyber threats, aligning with regulations while optimising performance and business continuity.

Our commitment extends beyond data location. We continually adapt strategies to meet evolving best practices and customer needs, emphasising trust, data security, privacy, and performance. We back this with data backups, retention, and encryption practices to ensure data protection and reliability.

Tenant provisioning and lifecycle management contribute to our commitment to data security. Transparent processes, stringent authentication, and data encryption, both at rest and in transit, safeguard your data throughout its lifecycle.

Regular maintenance, compliance audits, and unwavering security controls further highlight our dedication to security, privacy, and reliability. User verification, audit trails, and encryption protocols ensure data protection and confidentiality as technology and threats evolve.

Privacy.

LYNQ prioritises data privacy and compliance by carefully considering data residency to meet legal and regulatory requirements, such as GDPR. We store data in specific jurisdictions to ensure compliance with local data protection laws, safeguarding the privacy of our users’ data.

Beyond data location, our commitment to data security remains unwavering. We continuously adapt our strategies to align with evolving best practices and cater to our users’ changing needs. Our customer’s trust in our platform service is of paramount importance, and we steadfastly uphold our commitment to data security, privacy, and high performance.

In our pursuit of data privacy, we consider tenant provisioning and lifecycle management as essential components. Transparency in these processes is key to building trust with our users. We maintain a focus on privacy throughout the active tenancy phase, diligently monitoring the tenant’s environment and swiftly addressing any potential issues. Our dedication to tenant provisioning and lifecycle management underscores our commitment to our customer’s privacy, ensuring the protection and confidentiality of our user’s data throughout its lifecycle within our platform.

Reliability.

Our dedication to data backups, retention, and encryption ensures platform reliability. We continually improve backup practices to meet evolving security standards and user expectations. Additionally, our commitment to tenant provisioning and lifecycle management secures user data throughout its platform lifecycle, emphasising reliability.

Compliance.

You can depend on our compliance programme to help your organisation comply with all regulations. Among other certifications, we undergo independent third-party audits and comply with ISO 27001 and 2018 standards.

Our commitment to data privacy and compliance is unwavering. We store data in specific jurisdictions to adhere to local data protection laws, such as GDPR in the European Union. Compliance with these regulations is a top priority.

Our data retention policy strikes a balance between data availability and regulatory compliance. It enables swift service restoration in case of data loss or system failures, with a 30-day backup data retention period supporting point-in-time recovery.

We maintain a steadfast commitment to complying with data protection regulations and industry standards. Our platform’s compliance is regularly assessed through internal and external audits, ensuring adherence to security best practices and upholding your organisation’s compliance.

LYNQ aligns our tenant separation practices with regulatory requirements to safeguard our user’s data and maintain compliance. Detailed audit trails, logging user activity and platform changes, provide transparency and accountability, helping to track any unauthorised access and ensure security policy compliance. Our authorisation practices likewise adhere to data protection regulations and industry standards, ensuring the security and compliance of our user’s data with relevant mandates.

Our controls framework is crafted to comprehensively address all the necessary elements required to establish trust, specifically tailored to meet your unique company requirements. Our holistic approach is not just about meeting industry standards; it’s about going above and beyond to foster a sense of confidence and reliability in your operations.

Trust is an ongoing process that requires continuous effort and adaptability. With our approach, you can confidently leverage LYNQ, knowing that you have a solid foundation to tackle even the most complex and critical challenges in your frontline operations. Our controls framework is designed to empower your organisation to excel in all aspects.

Trusted by our customers.

Our core mission is to enable our customers to excel in their endeavours, and at the very centre of this mission lies the paramount importance of gaining and retaining their trust.